Privacy Policy

Data Controller

Trifork A/S
Dyssen 1
8200 Aarhus N
Denmark

training@trifork.com

How we use your information

This privacy notice tells you what to expect when we collect personal information. It applies to information we collect about:

• Visitors to our websites
• People who register for our masterclasses
• People who attend our masterclasses
• People who attend our "GOTO Nights" events
• People who are partners of GOTO Academy

Visitors to our websites

When someone visits one of our websites, we store web server log information, which includes information such as the IP address you connected from, the user agent of your browser and which page you requested. We use this information to monitor the security, performance and health of our systems.

All of our websites are protected by TLS. This means your connection to our websites is encrypted.

People who register for our conferences

When someone registers for one of our conferences, we collect personal information in the form of billing details to fulfill your order. This information includes your full name, email address, company name, company address, phone number and VAT number.

The information mentioned above is used for our financial records, and to provide you with an invoice.

In cases where we don't receive payment for a registration, we may contact you via the email provided to send payment reminders and assist with fulfilling your order.

We use Stripe to process credit card payments. We don't store your credit card information at any point, and only use it to obtain a token from Stripe to charge the agreed amount to your card. This token is not stored and is only used once. Information provided during the registration process including your name, billing email and amount charged is sent to Stripe to help us cross-reference credit card payments with registrations. We use this to aid in our financial bookkeeping or when we need to provide full or partial refunds or respond to credit card disputes.

Once your registration is paid for, you are given access to distribute a number of tickets to the people who should attend the conference. When you provide us with the personal information to complete registration for the attendees you have paid for, we use that information to both send the attendees their tickets and important pre-conference information and grant them access to the conference. The personal information collected for this purpose is described in greater detail in the section

This process for group registrations is only performed when requested by our customers. Again, you should make sure that you have permission to provide us with this information, and that it is correct.

If you have received a confirmation email for one of our masterclass, we store the personal information about you, which was either provided by you or someone from your organization who gave us permission to provide us this information.

This information includes your full name and email address which we require to send your ticket and grant you access to the conference. Additional information associated with your ticket is requested but not required. This includes job title, company name, company address, phone number and Twitter handle. We ask for the additional optional information because it helps us better understand the composition of our conference attendees and ensure the high quality of the overall event experience is relevant to our audience. For example, we ask for your job title to confirm that we include content in the program that is relevant to your job role. We also ask for your dietary restrictions and preferences to ensure we order appropriate food in the right quantities. We may also use your contact information including email address, company address and phone number to contact you with important information related to the conference or in case of emergencies.

At the masterclass, we might print badges that will include your name and company name in plain text. We do this to ensure on-site access control to our event. In order to receive your conference badge and enter the event, we require photo identification to confirm you are registered to attend the conference during the check-in process.

Leading up to the masterclass, you may receive emails that include practical information related to the masterclass including links to additional social events and new speaker announcements. After the masterclass, you may receive an email requesting event feedback. Emails both before and after the masterclass may also contain information about upcoming free community events and other information relevant for the masterclass attendees.

Each of our marketing communications provide you with the options to unsubscribe or alter your communication preferences. You do have the option to unsubscribe from the practical information emails but we strongly encourage you to keep this subscription so we can email you with important practical information for you as an attendee of the conference.

Your picture may be taken during the event and published on our social and marketing channels. Please make yourself known to the GOTO team if you do not wish to have your picture taken during the event. If you find an unwanted picture of yourself on any of our channels, please email us at info@gotocon.com with the link to the photo and we will take it down.

People who attend our "GOTO Nights" events

All registrations for our GOTO Nights events are completed through the meetup.com platform. As such, the information you provide there will fall under meetup.com's Privacy Statement.

As organisers on this platform, we have access to the name you provided to Meetup, Meetup user ID and URL, along with the date that you joined our meetup group and date you RSVP'd for the event.

When you sign in at the event, we ask for you to fill out a form. This forms requires your full name and email address with company name and phone number as optional information. We do this to ensure security at the event and as a precautionary measure in case of an emergency. For example, if there were to be a fire in the venue during one of these events, we would need to have a record for each individual attending the event to ensure everyone was safe after the event.

When entering your information, you can opt-in or -out of receiving future marketing communications from us. During the event, a GOTO team member may use this list to enter attendees into a raffle to win a prize (such as a conference ticket).

Your picture may be taken during the event and published on our social and marketing channels. Please make yourself known to the GOTO team if you do not wish to have your picture taken during the event. If you find an unwanted picture of yourself posted online, please email us at info@gotocon.com with a link to the image and we will take it down.

When you sign on as a partner of GOTO Academy, we collect personal information in the form of billing details to issue your invoice as per the terms of the partnership agreement. This information includes name, email, company name, company address, phone number and VAT number. In cases where we don't receive payment, we may send you payment reminders or reach out to assist with finalising the partnership deal.

We also collect the names, emails and phone numbers of the contact person/s representing our partners (such as the event manager). This is so we can fulfill our obligations detailed in your partnership contract and keep you informed about key dates and deliverables.

After the conference, we will reach out to you to ask for additional, optional feedback and/or a testimonial, along with the details of upcoming GOTO Conferences. You can let us know anytime if you want to opt out of these communications. For more information, you can refer to the Your Rights section of this policy.

Your Rights

Complaints or queries

We are committed to using best practices to ensure our responsibility when collecting and using personal information, and we take any complaints related to data privacy very seriously. If you think our collection and use of data is unfair, misleading or inappropriate, we encourage you to contact us using the contact information provided at the top of the page.

Access to your data

You have a right to know which information we store and process about you, where it came from, what we use it for and who we share it with.

You have a right to have incorrect or incomplete information about you corrected or deleted.

You can exercise these rights by contacting us, and we will do what we can to satisfy your request in a timely manner. For your protection, we may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file.

In some cases we may not be able to delete your information if we have another legitimate reason preventing us from doing so, such as the obligation to keep financial records for a certain period of time. Please contact us with any questions or concerns about this.